Romulus Discount Bookings with Tourism Bookings

Even though when you see Wyndham Gardens on the internet and they trick you into seeing that it's nice and they offer many amenities, they do not. THEY DONT EVEN HAVE A MANAGER OR SUPERVISOR SO YOU BETTER PRAY EVERYTHING IS PERFECT BECAUSE NO ONE ELSE THERE CAN HELP...AND SOME CANT EVEN SPEAK TO YOU OR UNDERSTAND YOU BECAUSE THEY DO NOT EVEN SPEAK OR UNDERSTAND ONE WORD OF ENGLISH...ALSO BREAKFAST YOU CANT TAKE NOT ONE ITEM BACK TO YOUR ROOM.OR YOU WILL BE CHARGED. SOME OF WHAT YOU WOULD CALL RUN DOW HOTELS WOULD PROBABLY PROVIDE BETTER SERVICE TO YOU, As this was my experience.

The place is falling apart. Towels and beddings should be replaced. There was mold on the bathroom ceiling. But the bed was suprisingly comfortable and room quiet which was really nice as the hotel is close to the airport.

I don’t know if I got the same room but I was charged again.Booking owes me my money back.I thought I did it through PriceLine but you owe me.The shower didn’t work.I was charged again and paid cash.No breakfast.Quality Inn sucks.I love Romulus.

Got to the property after paying own transportation to get there when they advertised a shuttle from the airport. No electricity, flooding, toilets were not working people charging phones in nearby hotels. Unable to cancel my appointment on their system due to no power, so they said I had to contact booking who refused to refund me for a room I did not stay in due to no power and electric. Avoid booking and this hotel at all cost worst customer service experience ever

i didn't get to see much of romulus bc i only stayed for an evening and overnight, but i did like that i felt safe walking up and down middlebelt rd. to all 3 convenience stores and mcdonalds and wendys (just for the fun of it!)

The main entrance was closed. They should have had better signage to show where it was. After going around the Hotel twice, I called to find out how to enter. It was a side exit behind the gas station that was in front of the door. We walked down a long dark hallway to where the front entrance was. The floors were all torn up, there was plastic covering the area that used to be the front desk. The young girl was very nice and said we could see the room first. I told her I wanted to check if the TV and Air were working. She rushed us out of the room before the TV came on. We went and finished checking in, went out to get our bags, went back to the room to find out the TV was not working and the bed was queen size and not the King that we paid for. I went back to the front desk that was just portable tables set-up in the main room and asked for a room with a working TV and a king bed. There was a new girl there, she just stood there looking at the computer. I thought she was looking for a new room for us. After standing there for 10 minutes I asked her again if we could get another room. She replied, it's been 15 minutes and we needed to change rooms before that. I tried to be as nice as possible and asked her again to change rooms. I asked if they even had a room with a king bed and a working TV. She wouldn't even answer me. I said I would like a refund. She told me I was rude and refused to talk to me. We went back to the room and retrieved our bags and left. I have never be treated that way at a hotel.